Introduction About Management & Leadership
In modern times all the international and big companies have a workforce which differs in certain ways. The hospitality industry is no exception to this trend. Hence leadership and managing a diverse workforce is increasingly becoming a challenge for the hotel. It has become very evident through several recent studies that companies having powerful and robust leadership at all levels are capable of achieving exceptional results and vice versa (Adair, 2006). Thus it is very essential that leaders and managers recognize the impact different leadership styles have on performance and satisfaction level of their employees. Various leading industry examples have enabled present time leaders in realizing that diversity supportive culture is very significant for growth and development of their workforce. Cultural mixture brings with it many creative measures as well. However, leaders are faced with the predicament of determining how to address such concerns at place of work.