Questions- This assessment will cover following questions:
- Marks and spencer is the leading clothing and food retailer in UK. How does marks and spencer evaluate the process of change?
- What can be a strategic plan that marks and spencer can use for implementing change?
INTRODUCTION
Organisational change means disturbing the equilibrium to improve functioning and system of organisation. Change can be brought in various forms like organisational culture, processes, technology, infrastructure etc. Change can be small and big depending on the objectives of organisation that it tend to achieve by bringing change in organisation. This change needs to managed properly so that organisation can get maximum benefits of it and overcome challenges that can come during change and reducing its negative outcomes to lowest possible. Change management is an approach to deal with difference being occurred. This management helps organisation and its people to cope up with change and allow time to adjust as per their pace. This study highlights change management and models proposed by various researchers to ease the process of change in organisation. This study also includes strategic plan to implement change in Marks and Spencer, a British multinational retail company.